What kind of data do we gather?
When you sign up for an account, place an order, reply to an email, or take advantage of another site function, we ask for information from you.
Your name, email address, mailing address, phone number, credit card information, and potentially additional details may be required when you register and place an order. However, you are free to browse our website without identifying yourself (although you will not be able to view members only pages or purchase without first registering).
We use “cookies,” like many other websites, to improve your experience and compile data on visitors to our websites. For more on cookies and how we use them, please see the part below titled “Do we use “cookies”?”.
What do we do with your data?
The following are some examples of how we might utilise the data we learn about you whether you sign up, buy something, reply to a marketing message, browse the site, or use certain other features.
To customise your experience on the site and to enable us to give the kinds of content and product options that you are most interested in.
This enables us to more effectively handle your customer service inquiries.
To efficiently complete your transactions.
To manage a campaign, survey, contest, or other website element.
To occasionally send you emails or texts informing you of significant information affecting your account and use of our products and/or services, such as product releases, product updates, stock updates, holiday dates, special offers, and other relevant information. Please see the section below titled “How can you opt-out, remove, or alter the information you have supplied to us?” for further information on how to unsubscribe from emails or opt out of receiving texts from us. Although doing so might make it more difficult for us to offer you our products and services, please keep that in mind (as the case may be).
How do we protect visitor information?
To preserve the security of your personal information and that of your customers, we put in place a number of security measures. Only a select group of people with special access privileges to these systems and strict confidentiality obligations can access this personal information, which is kept behind guarded networks. We provide you with the option of using a secure server when you place orders or access your personal information. All sensitive or credit information you provide is encrypted and sent through Secure Socket Layer (SSL) technology to our databases, where it is only accessible in the ways described above.
Do we use “cookies”?
Yes. A cookie is a tiny file that a website or its service provider uploads to the hard disc of your computer through your web browser (if you permit it). Cookies help the website’s or service provider’s systems recognise your browser and capture and remember specific information. To remember and process the products in your shopping basket, for instance, we utilise cookies. Additionally, they assist us in better serving you by allowing us to understand your preferences based on previous or current site activity. In order to provide better site experiences and tools in the future, we also employ cookies to help us gather statistics on site activity and traffic in aggregate form.
To help us better understand our website visitors, we might enter into contracts with third-party service providers. The information gathered on our behalf may only be used by these service providers to support and enhance our business operations.
You have the option to either turn off all cookies or have your computer alert you each time one is sent. You accomplish this through the settings of your browser (such as Chrome or Internet Explorer). Because each browser is a little bit different, check the Help menu to find out how to properly edit your cookies. You won’t have access to many features that improve your site experience if you disable cookies, and some of our services won’t work properly.
Do we share the data we gather with third parties?
Do we share the data we gather with third parties? Except as set forth below, we never sell, trade, or otherwise transfer to outside parties your personally identifiable information without first giving you notice. Vinylwood is not included in the definition of “outside parties.” It also excludes our website hosting partners and other third parties who help us run our business, operate our website, or provide services to you, as long as those parties agree to keep this information private. We might also divulge your information if we think doing so is necessary to abide by the law, uphold the rules of our site, or safeguard the rights, property, or safety of others.
However, visitor data that cannot be used to identify an individual may still be shared with third parties for marketing, advertising, or other purposes.
How can you change the data you’ve given us, remove it, or opt out?
Please use the unsubscribe link found in every email we send to request to stop receiving them. You might still receive any emails that are currently in process because of email production schedules, do take note.
Please adhere to the directions provided in every text message if you’d prefer not to receive any more. Please be aware that any texts that were previously scheduled may still be sent to you due to production timelines for text messages.
Log into the “My Account” section of our website and remove your shipping addresses, billing addresses, and payment information to completely remove all of your online account information from our database. Please be aware that we might preserve records of certain sales transactions in order to service them and keep track of them.
Third party links
We might add external links on our site in an effort to give you more value. These websites that are linked to have their own independent privacy policies. As a result, we are not accountable or responsible for the actions or content of these connected websites. However, we endeavour to maintain the integrity of our website and appreciate any criticism regarding the connected sites (including if a specific link does not work).
Online policy only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also review our, Terms & Conditions which establish the use, disclaimers and limitations of liability governing the use of our site.
Your consent
By using our site, you consent to our Privacy & Cookie Policy and Terms & Conditions Policy.