Terms & Conditions
Write your text here...Please read the Terms and Conditions of use carefully before submitting an order for any products. Please do contact us if you have any questions. Our contact details are: Customer Services Department: office@vinylwood.co.uk
When you make a purchase from the website vinylwood.co.uk (the “Website”) “) you are bound by the terms in effect on the Website at the time the order is placed.
You (the “Customer”) place an order on the website “) acknowledge and agree to be governed by these terms. These terms and conditions shall control the contract to the exclusion of any other terms and conditions, in addition to your statutory rights as a consumer.
Please be advised that the Company (as defined below) maintains the right to sometimes change these terms before your transaction is made.
No modification to the terms after the order has been placed shall be binding unless agreed upon in writing by the client and an authorised representative of the Company.
Email is included in any references to writing in the conditions.
Terminology and Definition:
Website: www.vinylwood.co.uk
Company: Vinylwood
Customer: Consumers as defined in the Consumer Rights Act 2013.
Goods: The goods that are accessible for selection, the ones that the customer chooses, and those that are displayed in the virtual shopping cart as the items that the company must provide to the customer in accordance with the Contract.
Order: Any order placed by the Customer for the supply of Goods by the Company.
Order Form: The order form is completed and submitted electronically to the Website or (with the written approval of the Company) any other written order form completed and submitted to the Company’s principal place of business.
Price: The price of each of the goods is set out next to the relevant goods on the relevant page of this Website.
Total Price: The total Price of all Goods selected and deposited in your virtual shopping parcel as well as any applicable delivery charges as set out in clause 4.2 below.
Contract: Contract for the sale and purchase of the Goods which is binding on both parties.
Customer’s Credit Card: The credit or debit card of the Customer is to be used as the method of payment for the Goods, which the Customer has provided details to the Company when placing the order.
Conditions: These standard terms and conditions of sale set out in this document and include any variations agreed in writing between the parties.
Despatch Date: The date the company despatches the goods.
Delivery Date: The date the goods are received by the Customer.
Working Days: We are an online company. We are open for you 24/7.
1. Sale
1.1 The Customer must submit a completed Order Form to the Website in order to make an order for goods. The Company will provide the Goods to the Customer in line with the Customer’s Order Form and will acknowledge acceptance of the Customer’s Order in writing.
1.2 The Company reserves the right to decline to provide Orders, subject to the Customer’s statutory rights (as specified by the Consumer Rights Act 2013).
1.3 By completing the Order Form, the Customer acknowledges that the Company is providing the Goods to the Customer only for the Customer’s personal use and not for resale or any other commercial purpose. It is a customer as defined by the 2013 Consumer Rights Act and shall not, directly or indirectly, export or resell the goods or any product integrating the goods.
2. Orders and Quotes
2.1 The Customer acknowledges that all information regarding the Goods and any material produced by the Company is provided in good faith, but that due to the limitations of monitor and printer capabilities, the colour and dimensions of the products on the Website may differ from the Goods supplied to the Customer under the Contract.
2.2 Any inaccuracy in a quote, sales materials, or other document or piece of information that the company issues or posts on the website may be fixed without the company’s obligation. The customer will have the option to cancel their order, subject to their statutory rights, and will receive a refund of the total price. This is provided that the price of the goods or a material difference in their specifications changes between the date the order is placed and the delivery date.
2.3 The Company reserves the right to increase the Price of the Goods by giving notice to the Customer at any time prior to receipt by the Company of the Customer’s Order Form to reflect: any increase in the cost to the Company due to any factor without the Company’s control (such as, without limitation, any foreign exchange fluctuation, currency regulation, alteration of duties or material increase in the costs of the Goods to the Company).
2.4 The Company reserves the right to increase the Price of the Goods at any time by providing notice to the Customer in order to reflect any change in delivery dates, quantities of the Goods that the Customer requests prior to acceptance of any changes to the Order, or any delay brought on by any instructions from the Customer or by the Customer’s failure to provide the Company with sufficient information or instructions.
2.5 Where the Goods are to be supplied to the Customer’s specifications, the Company may make any changes to the Goods’ specification that do not materially affect their quality or performance in order to comply with any applicable statutory or European Union requirements (or where any particular Goods are unavailable, to substitute for the Goods ordered other Goods which are substantially similar in nature and price).
3. Right of Withdrawal
3.1 The Customer may cancel the Contract by giving written notice of cancellation within 10 working days of the Goods’ delivery date, and the Company will refund the Customer’s Credit Card with the Total Price of the Goods, less any applicable shipping fees as specified in section 4.2.3.2 If the goods have been shipped by the company before receiving the written notice of withdrawal, the customer is responsible for the expenses of returning the goods to the company using the same delivery mode.
4. Price and Delivery Charges
4.1 The Price of the Goods and Conditions governing this Contract shall be the Price and Conditions listed on the Website on the day the Order is placed, subject to paragraphs 2.3 and 2.4.
4.2 Any relevant value-added tax is included in the price of the goods, but the customer is still responsible for paying to the Company.
5. Payment Terms
5.1 On the day the order is placed, payments must be made using the customer’s card.
5.2 The credit cards that the Company accepts are those that are available on the Website as of the day that the Company accepts the Order.
5.3 The Customer represents, warrants, and agrees that: the information contained in the Order is true and accurate; that he or she is legally permitted to use the Customer’s Credit Card; and that the Customer is hereby authorising the Company to deduct payment from the Customer’s Credit Card account as payment in full for the Total Price of the Goods and all other payments which shall become due to the Company.
6. Delivery and Despatch
Any dates quoted for delivery of the Goods are only estimates, and the Company shall not be liable for any reasonable delay in delivery of the Goods, regardless of the cause, although the Company will use reasonable efforts to ensure that the Ordered Goods are shipped to the location specified in the Order Form within 3 Working Day of the Company’s acceptance of the Order Form.
6.1 A third party must carry out the Goods’ delivery. The Company shall not be liable for late delivery unless the Company has acted negligently.
6.2 The Company may retain the Goods until actual delivery and charge the Customer for its reasonable expenses (including insurance) of storage and delivery if the Customer refuses to accept delivery of the Goods or fails to provide the Company with acceptable delivery instructions. According to this paragraph, the Company owes the Customer no duty of care and is not responsible for any loss, harm, or deterioration of the Goods while in storage.
6.3 The customer is responsible for any additional delivery and insurance fees incurred when delivery takes place anywhere other than the customer’s premises.
7. Risk and Ownership
7.1 After the goods are delivered, or if the customer chooses not to accept delivery, when the company or its agent has made a reasonable effort to deliver the goods, the risk of damage or loss of the goods passes to the customer. Title to the Goods does not pass to the Customer until the Company has received in cash or cleared funds full payment of the Total Price of the Goods and all other Goods agreed to be sold by the Company to the Customer and for which payment is then due. This is subject to the provisions of clause 3 and subclause 7.1.
8. Intellectual Property
8.1 The Company alone shall own and retain ownership of all intellectual property and other proprietary rights, including but not limited to copyright and trade marks, as well as all technical, business, or similar information, including but not limited to all designs, documents, and other materials relating to the Goods and the Company.
8.2 The material of this website is protected by copyright that belongs to the Company and cannot be used by the Customer or any other party for any commercial reasons. ALL RIGHTS RESERVED.
9. Liability, Indemnity, and Warranties
9.1 The Company promises that subject to the terms and circumstances outlined below, all Goods will match the Order at the Despatch Date and be defect-free when delivered.
9.2 If the Customer believes that the Company has violated the warranty set forth in clause 10.2 above, they must notify the Company in writing as soon as possible and, in any case, no later than 30 working days after the Delivery Date (or, if the defect or failure was not apparent upon reasonable inspection), within a reasonable period of time following the date on which the defect was discovered).
9.3 If delivery is accepted and the customer does not notify the company that they are refusing it, the customer will not have the right to reject the goods, and the company won’t be responsible for any defects or failures, at its sole discretion. Instead, the customer will be required to pay the Total Price as if the goods had been delivered in accordance with the contract.
9.4 The Company shall replace all or any faulty Goods, or refund the price of such Goods, upon receiving a notice as described in section 9.3 above.
9.5 The warranty outlined in section 9.2 shall be the limit of the Company’s obligation for faulty Goods, subject to clause 9.1.
9.6 To the fullest extent permitted by law, all warranties, conditions, terms, and liabilities, whether express or implied by statute or common law, are disclaimed in situations where goods are sold to customers who are not consumers (as defined by the Consumer Rights Act 2013), and the company is not liable to the customer or any third party for any loss of any kind that results from the breach of implied warranties or conditions or breach of any other contractual obligation.
9.7 The Company is not responsible for any claims made by the Customer or a third party for any of the following losses that may result from a breach of the Contract, reliance on information found on this website, or any implied warranty, condition, or other terms. The Company is also not responsible for any representations made (except when fraudulently made) or any duties it is required to perform by law, including but not limited to: any loss of anticipated earnings or future business, harm to reputation or goodwill, any expenditures or expenses the customer owes to third parties in the form of damages, as well as any consequential losses of any sort.
9.8 Unless otherwise specified in these Conditions and subject to clause 9.1, the Company’s liability for breach of any express or implied term of this Contract or due to the Company’s negligence shall not exceed the reasonable cost of remedying any defect in the Goods or other matter constituting a breach, but in no event shall the Company’s liability exceed the Total Price paid by the Customer (or due) to the Company under the Contract. 9.9 Without prejudice to any other provision of this clause 9, neither party shall be in breach of the Conditions of the Contract for any delay in performing, or failure to perform, its obligations under the Contract if that delay or failure was due to any cause or circumstances beyond its reasonable control.
9.9 If either party is impacted by the events mentioned in article 9.9, it is its responsibility to inform the other party of the circumstances’ nature and scope.
9.10 The parties must discuss in good faith and come to an agreement on any alternative arrangements that may be fair and reasonable if the events mentioned in 9.9 continue for a continuous period of 30 Working Days.
9.11 The Customer shall hold the Company harmless from any loss or damage incurred by the Company as a result of any claims made against the Company by any third party for any loss, injury, or damage related in any way to this Contract, provided that the Customer shall not be held liable for the Company’s own negligence under this clause. The customer’s statutory consumer rights are unaffected by this paragraph.
10. Export Terms
The International Rules for the Interpretation of Commercial Terms of the International Chambers of Commerce, as in effect on the day the Contract is formed, are referred to as “Incoterms” under these Conditions.
Any term defined in Incoterms shall have the same meaning in these Conditions unless the context clearly dictates otherwise. If there is a disagreement between Incoterms and these Conditions, however, these Conditions shall take precedence.
10.1 The Customer is in charge of adhering to all laws and regulations that apply to the importation of the Goods into the country of destination as well as the payment of any duties that may be necessary.
10.2 The Goods shall be delivered DDU and the Company shall be under no obligation to give notice to the customer to insure the Goods during sea transit under Section 32(3) of the Sale of Goods Act 1979.
11. Termination
11.1 If the Customer: fails to pay the Total Price plus any applicable postal and handling costs on the date of the Order, and is in violation of these Conditions or any other contract between the parties, the Company may terminate this Contract or any other contract between the parties and may cancel or suspend future deliveries (under this Contract or any other contract);
11.2 If the contract is terminated, the customer is responsible for paying the company any costs, expenditures (including incurred legal and other fees), arrears, charges, or other payments relating to the goods covered by the contract as of the termination date.
12. Withdrawal and Use of Goods
12.1 The Company may withdraw the sale or distribution of any Goods produced by or generally supplied by the Company without prior notice or liability, to the Customer.
12.2 Where the Company provides the Customer with product information (including but not limited to labelling) about any conditions, recommendations or warnings necessary to ensure that the Goods will be safe the Customer agrees to use the Goods accordingly. Subject to clause 12.1 the Company shall not be liable for injury or loss suffered by the Customer where the Customer fails to follow the Company’s Conditions or recommendations.
12.3 For the avoidance of doubt the exclusion referred to in Clause 12.2 includes but is not limited to circumstances where the customer exceeds the recommended daily intake in respect of each product.
13. Data Protection and Privacy Policy
13.1 The Company guarantees that it will make every effort to protect the privacy and data of the Customer in accordance with the General Data Protection Regulation 2016 and any other applicable law or revisions thereto. The Company also promises that it will not sell or otherwise disclose personal information to third parties except as stated in the Company’s Privacy Statement. If you’d want to stop getting promotional materials from us, just let us know.
13.2 The Company will hold the Customer’s credit card information securely and use it only to process payments and refunds for goods purchased in line with these Conditions. It will not be used for any other purposes or retained longer than is required for that reason.
14. Competitions
Only UK residents are eligible to enter competitions.
15. Miscellaneous
15.1 Any notice required by these terms must be in writing and delivered to the other party at their principal place of business or at any other address that has been given by the receiving party to the providing party.
Any notice shall be deemed to be served: 15.1.1 if sent by pre-paid first class post to the party to whom it is given, on the second Working Day after posting; or 15.1.2 if sent by pre-paid air-mail post to the party to whom it is given, on the seventh Working Day after posting; or 15.1.3 if sent by fax to the recipient’s fax number at the date and time given on the sender’s transmission acknowledgement slip or (in the case of manifest error or loss of the slip) on receipt; 15.1.4 if sent by email to the recipient’s email address at the date and time but provided that a hard copy is sent by post (subject to 15.1.1)
Any notice will be deemed to have been delivered if it is sent the following ways: 15.1.1 if sent via pre-paid first class mail to the party to whom it is given, on the second working day after posting; 15.1.2 if sent via pre-paid air mail to the party to whom it is given, on the seventh working day after posting; 15.1.3 if sent via fax to the recipient’s fax number at the time and date specified on the sender’s transmission acknowledgement slip; or (in the (subject to 15.1.1) within 24 hours of delivery of the email.
15.2 If any of these Conditions are determined by any competent authority to be illegal, invalid, or otherwise unenforceable in whole or in part, the remaining portions of those Conditions and the unaffected provision will still be valid and enforceable to the maximum extent allowed by law. 15.3 English law shall govern the Contract and these Conditions, and the parties thus submit to the exclusive jurisdiction of the English courts. 15.4 Without the Company’s prior written agreement, the Customer may not transfer, assign, or subcontract any of its obligations under the Contract. 15.5 The Company’s failure or omission to enforce any of these Conditions at any time shall not be construed as a waiver of the Company’s rights, and it shall not impair the validity of any other provision of these Conditions or limit the Company’s ability to take further action.
16. Ratings & Reviews
The customer guarantees the following when sending any content to Vinylwood:
To be at least 18 years old;
To be the sole author of the content and its intellectual rights;
To the best of his/her knowledge, the content submitted is true and accurate;
The material doesn’t contravene our terms and conditions and doesn’t harm or harm an entity or person.
The Customer also warrants that any content submitted:
Not false or deceptive;
Is not threatening, harassing, racially or religiously insulting, libellous, or hateful to any person or organisation;
Does not violate the copyright, trademarks, or any other property or privacy rights of a third party;
Does not include information about other websites, email addresses, phone numbers, or contact information;
Does not violate any law or regulation.
By leaving a review for Vinylwood, the customer grants the company permission to use any of his/her written testimonials in connection with the marketing and/or advertising efforts, including without limitation on the company website, in e-newsletters, catalogues, emails, and other customer communications, on-brand collateral, and for other marketing and/or advertising purposes. The Company will only provide reviews of products that include pertinent information. The business will not publish offensive remarks, product claims made without supporting evidence, or any other personally identifying data (PII). If the language or substance of a customer review is deemed improper or violates any of these rules, the Company maintains the right to delete it at any time and without prior notice.
17. Responsibility
Due to the nature of our products The Company is not responsible for any damages to the surface where the product is use or any miss use of the products.
18. Acceptance of Conditions
The Customer understands that by placing an order, it has agreed to incorporate and accept these Conditions.